Bringing together two strong, well-respected banks
We are striving to make the integration of Capital One Bank and Chevy Chase Bank as convenient and rewarding as possible for you. As one of the top 10 banks in the country, with nearly 1,000 branches and over 2,000 ATMs in Maryland, Washington, D.C., Virginia, New York, New Jersey, Louisiana and Texas, we look forward to bringing you even greater convenience, service and value in the future.
Right now, it is business as usual at Chevy Chase Bank. Please continue to do your banking with us as you always have - at our branches, ATMs, online and by telephone. You’ll continue to be served by the same great people - banking professionals who sincerely care about you and your financial success.
When it comes to our commitment to you, nothing changes. We will remain focused on championing what matters most to you: personal service, community commitment, and the convenience of the region’s largest branch and ATM network.
As we bring our companies together, we will continue to keep the promises made to you when you first became a Chevy Chase Bank customer:
Thank you for banking with us.
For more information, please see the Frequently Asked Questions below.
Frequently Asked QuestionsWhy did Capital One decide to purchase Chevy Chase Bank?
Chevy Chase Bank is a great addition to Capital One's banking strategy and makes good sense for the customers and businesses of greater Washington. Chevy Chase Bank has built a strong local franchise and will provide Capital One with greater scope and scale in key Mid-Atlantic banking markets. Both Chevy Chase Bank and Capital One share a focus on the customer and a commitment to the development of the communities where we live and work. The combined company is dedicated to providing easy, convenient and valuable banking services to customers and will be in an even stronger position to bring more services, conveniences, innovation and value to the marketplace.
Can we expect a name change for Chevy Chase Bank?
The plan is to change the name of Chevy Chase Bank to Capital One Bank as part of the integration. As always, customers will be kept informed of any changes.
How will my existing Chevy Chase Bank accounts be affected in the coming months?
For now, all of the features, benefits, rates and pricing of your accounts and related services remain the same. Please continue to use your accounts just as you do today. If there are any changes in the future that affect your accounts, we will provide you advance written notification of those changes.
Can I continue to use my existing checks and debit and/or ATM cards?
Yes, please keep using your existing Chevy Chase Bank checks and debit and ATM cards. If you need to order additional checks, please order them the same way you do today.
Will I be charged a fee for using my Chevy Chase Bank ATM or Chevy Chase Check Card in Capital One's other markets (NY, NJ, TX, LA)?
No. You are now able to use ATMs at Capital One Bank branches in New York, New Jersey, Texas, Louisiana and Virginia without being charged a foreign ATM fee. Please note that a foreign ATM fee may still be imposed for transactions performed at Capital One ATMs located in gaming establishments (i.e., casinos).
Will my Chevy Chase Bank account numbers remain the same?
Our goal throughout this transition is to do what is right for our customers, and to ensure a smooth and positive transition for you. With this in mind, we will make every effort to keep your account numbers the same. If your account number needs to be changed, we will notify you well in advance.
Will I continue to earn the same interest rates on my deposit accounts?
The interest rate on your deposit accounts will remain the same, subject to the terms of your current Chevy Chase Bank deposit account agreement. Please visit a Chevy Chase Bank branch for up-to-date interest rate information.
Will Chevy Chase Bank Platinum Banking Package customers experience any changes?
We appreciate your business and your Platinum Banking relationship. There are no changes to your Platinum Banking Package at this time. We will continue to provide you with the Platinum Banking Package, which includes checking, money market accounts, and CDs, fee-free ATM transactions at any ATM, and VIP service by telephone. Please continue to call 301-987-BANK (2265) or 1-800-987-BANK and select Option 3 to speak with a Platinum Banking Specialist.
I am a Small Business banking customer. How will my business accounts and services be affected?
We appreciate your business. There are no changes to your business accounts or services you may currently use, such as merchant services and payroll services, at this time. We will let you know in advance when your accounts and services are scheduled to transition to Capital One Bank. We look forward to being able to bring you expanded services and solutions for your business needs.