Online Security

Education is a key tool to prevent consumer injury. In this section of our Web site, you’ll find links to useful information, including FTC publications with advice on how to avoid fraud that could lead to financial loss or identity theft. This section also will keep you up to date on the latest headlines concerning consumer security, as well as give you tips on other consumer and business topics.

Your Responsibility for Online Security

While Chevy Chase Bank is committed to providing a safe, secure Online Banking experience, there are things that you can do to protect yourself wherever you are online.

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Protecting Yourself
Don't fall for phishes or text message scams

Chevy Chase Bank representatives will never initiate an outbound communication with you by phone or e-mail requesting your account number, PIN, or other confidential information, such as your Online Banking user name or password. There have been instances in which text messages claiming to be from Chevy Chase Bank have been sent to cell phones, telling individuals that their Check Card has been suspended. Be assured that these text messages were not sent from Chevy Chase Bank. Learn more about how to protect yourself from:

E-mail fraud (also known as phishing)Identity theftIf you've provided your personal information

FTC Consumer Alerts

It’s important to know what you can do to keep your identity safe. The following are links to important FTC Consumer Alerts. Keep your identity protected, and your banking secure.

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