With Chevy Chase Remote Deposit you get:

• Extended Deposit Deadline — With a deposit deadline of 7 p.m., you no longer have to worry about what time the bank closes.
• 25 Months of Online Image History — With all of your deposited checks as images and online for over two years, organization and research is a breeze.
• Easy Reporting Tools — Choose from over a dozen standard reports in formats that can easily be imported into popular accounting software packages.
• Superior Scanning Capabilities — Our scanners and software pull dollar amounts and other information directly from the scanned items, reducing the need to manually key information.
• Payment Coupon Scanning — Just one more way we help you stay organized by automatically extracting information from your coupons for ease of reconciliation.
• Electronic Endorsement — No more need to stamp each check with your endorsement with some scanner models.
• Automatic Check Franking — Optionally, our scanners can print “Electronically Deposited” on the front of the original checks to ensure they are not deposited twice.

Chevy Chase Remote Deposit offers several security measures to protect your accounts and your data:

• Secure logon controlled with a unique user name/password combination, and associated security token
• Automatic timeouts to logoff inactive users after 10 minutes
• Manual locks to block and restore access to users
• User profiles to control each user’s processing and approval capabilities
• Ability to set permission levels for employees to view, enter and edit, and approve transactions

Software:

• Microsoft Windows operating system (Windows 2000 SP4 and up)
• We recommend Internet Explorer version 6.0 SP1 and up
• 1024x768 screen resolution
• TIFF image viewer application
• Windows administration access required to download the CCRD Scanner Control
• Manager, the required ActiveX web controls, and TIFF viewer (if needed)

Hardware (minimum requirements):

• 500 MHz P3 processor
• 256 MB memory
• 20-50 MB HD storage space (accommodates the CCRD Scanner Control Manager, the required ActiveX web controls, and the required TIFF viewer)
• Keyboard
• Mouse
• Printer

Internet:

• Upload speed of 500 kbps (recommended minimum)
• URL defined as an IE Trusted Site

What is Chevy Chase Remote Deposit?
Chevy Chase Remote Deposit is a service that allows you to scan and deposit your checks into your Chevy Chase Bank account without leaving your desk. You will no longer have to leave the office to take care of your deposit needs.

How does it work?
A scanner and a SecurID token will be sent to you, and your company, bank and user information will be set up in the Chevy Chase Remote Deposit system. You will log in to the system and scan your checks, capturing the check information. You will have an image of each check immediately. After approval, you can submit the deposit to the bank. Checks are processed same day if scanned Monday through Friday before 7 p.m.

Why should I use it?
Chevy Chase Remote Deposit offers several important features and security measures to significantly improve your workflow and protect your accounts and your data:

• Superior optical character recognition software for less manual keying of check information.
• Extended deposit day with 7 p.m. end of day cut-off (Monday through Friday).
• Secure logon controlled with a unique user name/password combination.
• User profiles to control each user’s processing and approval capabilities.
• Ability to set permission levels for employees to view, enter and edit, and approve transactions.
• 25 months of image history available online.
• Verification of duplicate deposited items for 90 days.
• Easy reporting downloads for use in popular accounting packages.
• Optional printing on the face of the check to indicate the item was deposited electronically.
• Electronic endorsement of checks – no need to use an endorsement stamp.

What equipment is needed?
You will choose either a single-feed (for small numbers of checks) or a high-speed batch scanner. We will provide a SecurID token. You will also need a computer with a high-speed Internet connection (see requirements tab), and our Chevy Chase Online Access service.

How long will it take to set up?
After all the paperwork is completed, you will receive your scanner and token in a few days, and setup takes only minutes.

Does Chevy Chase Bank install the product?
Chevy Chase Bank will be available by phone to assist with any issues you may have during setup. Most users are able to set up without assistance in a few minutes.

What kinds of checks can I scan?
You can scan all checks drawn on U.S. banks payable in U.S. dollars, as well as money orders.

Can I scan credit card payments?
No; credit card processing requires additional equipment and functionality. Only checks can be scanned. If you are interested in using credit card processing services, please contact us.

Can travelers checks and treasury checks be scanned?
All types of checks can be sent via Chevy Chase Remote Deposit as long as they are payable is U.S. Dollars (USD) and drawn on banks in the United States. This includes U.S. Treasury checks and traveler’s checks.

Can money orders be scanned?
Yes; however, some money orders do not produce clear scans and may be rejected as you are scanning. If this happens, these items must go through normal deposit channels.

Can foreign currency checks be processed through Chevy Chase Remote Deposit?
No; Chevy Chase Remote Deposit is only for checks payable in USD and drawn on banks in the United States with a valid U.S. routing and transit number. Please remember that all banks can only clear images of checks with other U.S. banks. Foreign banks are not covered by the Check 21 Act that made this service possible.

Can multiple accounts be used at a single location?
Yes; deposit account numbers are configured during implementation. When a deposit is created with the Chevy Chase Remote Deposit software, you select the deposit account from a drop-down list. A virtual deposit ticket is automatically created using the selected account number.

Can multiple deposits be transmitted each day?
Yes; in general, we encourage you to transmit deposits when they are complete.

What is the maximum number of checks that can be deposited in a single deposit?
There is no system maximum, but consider batching large deposits in groups of 50 checks, in order to keep the balancing process simple.

What information is printed on the check during the scanning process?
Depending on the scanner and system settings, many checks can be “franked” as part of the deposit process. This will print the words “electronically deposited” on the face of the check to reduce the possibility that the item could be presented twice.

Do I need to enter the dollar amount of each check?
Not usually, as Chevy Chase Remote Deposit, using optical Courtesy Amount Recognition and Legal Amount Recognition (CAR/LAR) technology, will attempt to recognize the written and courtesy amount on the face of each check. This optical technology has a very high success rate; however, this success rate can be affected by the quality of the check.

What happens if the amount is not recognized?
You will be prompted to key the dollar amount of the check from a displayed image during the “Key Data” step of processing.

How are deposits balanced?
When creating a new batch for deposit, you will be prompted to enter the batch total at the beginning of the process. The total value of your scanned checks must match the amount you entered. Chevy Chase Remote Deposit provides all necessary tools to ensure a balanced deposit.

Can the amount of the deposit ticket be corrected during the balancing process?
Yes; you will be given the opportunity to review each individual item if there is any error in your addition.

Can a check be added or deleted during the balancing process?
If the deposit has not been approved, you can re-open the batch for this type of maintenance.

How long should I retain the original checks?
We recommend that you store the deposited checks in a secure location for 14 days, at which time they should be destroyed. The image of the check that we maintain is a legal substitute for the original check.

Who is liable for losses if the original of an item deposited through CCRD is presented somewhere else?
Please review your Chevy Chase Remote Deposit agreement carefully. As detailed in that agreement, you bear all responsibility for safeguarding the original items and preventing them from being deposited more than once. Chevy Chase Remote Deposit should be used in conjunction with carefully considered procedures and controls at the client site.

Who should use the system?
We recommend Chevy Chase Remote Deposit for clients seeking to gain efficiency, consolidate banking relationships, extend the deposit day, or improve recordkeeping and utilize image retention of deposited checks.

Do I pay extra to set up multiple accounts for deposit?
Each location can have as many accounts as they prefer without additional charge. You will be charged a monthly service fee for each scanner deployed for your company.

Are the monthly fees passed to the analysis of my account?
Yes; Chevy Chase Remote Deposit service charges can be either directly charged to your account or offset by balances through our Account Analysis system.

How much does it cost?
Chevy Chase Remote Deposit is very economical – please contact your Relationship Manager or our Cash Management Group for more information.

How soon are the deposits in my account?
Deposits submitted by the cut-off time will be credited to your account that same day.

What is the cut-off time?
We provide a cut-off time of 7 p.m. ET to allow you to deposit as many items as possible into your account.

Can I use the service on weekends or holidays?
Chevy Chase Remote Deposit is available all day, every day. Deposits submitted on weekends and holidays will be credited to your account the next banking day.

How are returns processed?
Returned deposited items are processed in the same manner as items deposited through other channels.

Can I save and print my check images?
We provide 25 months of access to the images of your scanned checks along with powerful search tools to facilitate easy research for your organization. Individual checks can be downloaded for your use (images are stored as TIFF files). All reports and images can easily be printed or posted into other applications as needed.

What do I do with my scanned checks?
Scanned checks should be stored securely for 14 days to ensure that the deposit was successfully processed. It is crucial that the scanned checks are not deposited as paper items at the branch. After 14 days, you should destroy the original paper checks. The images that we maintain for you are your legal copies of your deposited items.

How do I sign up?
Contact your Relationship Manager or the Cash Management Group for more information on using the latest deposit tool – Chevy Chase Remote Deposit.