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Payroll Services FAQs

• Why should I outsource my payroll to Ceridian?
• How long will it take to get started?
• What can I expect regarding ongoing customer service support?

Frequently Asked Questions

• Why should I outsource my payroll to Ceridian?

  • Increase Profitability – Payroll is an administrative burden that adds no value to the bottom line; however, it can have serious financial implications if errors or problems occur. Outsourcing allows you to concentrate your attention on your core business.
  • Minimize Risk – Tax and employment regulations are abundant and complex. Mistakes can severely affect your financial stability. Outsourcing lets you take advantage of expertise without the expense of hiring an internal resource to maintain compliance.
  • Reliability & Security – State-of-the-art systems and processes maintained by Ceridian provide accurate, on-time payroll each pay period. Submission via phone or the Internet allows you to work anytime, from anywhere. Data security and privacy are maintained through password protection and encryption, guaranteeing confidentiality.
  • Maximize Value – Time and money are always critical issues for small businesses. Outsourcing can mean the difference between spending hours versus minutes on administrative tasks. Outsourcing provides services at one predictable, low cost per processing.

• How long will it take to get started?

  In most cases, your company can be set up to start using payroll services in approximately 10 business days. Ceridian’s professional implementation consultants will work with you every step of the way to ensure a smooth transition.

• What can I expect regarding ongoing customer service support?

  Ceridian employs a combination of one-on-one personal service and state-of-the-art technology to reach our goal of providing world-class service excellence to our customers. Your Ceridian account will be assigned to a Ceridian customer service representative. Your service representative knows you, is familiar with your account, and is highly trained in order to answer any questions you may have. The latest in communications technology routes your call to the appropriate representative and verifies caller identity to ensure confidentiality. Password protection and encryption provide data security for all Internet transactions. Ceridian also provides a multitude of Web-based support tools for 24/7 access to valuable resources.