Online Servicese-Statements

Make an e-Statement today!

Forget the shoebox overflowing with bank statements. Now, get your checking, savings, and money market account statements online — conveniently organized — with e-Statements. e-Statements give you quick, easy and secure access to your statements and check images There's less clutter because paper statements are eliminated You will automatically receive an e-mail (like the one on the right) to tell you that your e-Statement is ready to view

It's a snap to enroll

Enroll in e-Statements today — log in to Chevy Chase Online Banking, select "Other Services," then "Enroll in e-Statements." It's that easy! Or, for more information, see our Frequently Asked Questions below.

How do I enroll in e-Statements?
To enroll in e-Statements, simply log in to Online Banking and click on "Other Services" — "Enroll in e-Statements." If you are enrolling in Online Banking for the first time, the enrollment process will prompt you to enroll in e-Statements.

What accounts are eligible for e-Statements?
E-Statements are available for checking, savings and money market accounts. E-Statements are not available for CDs, IRA CDs, home equity or mortgage accounts.

Will I still get paper statements if I enroll in e-Statements?
When you enroll in e-Statements, you will no longer receive paper statements.

If I have an account that is jointly owned and I enroll in e-Statements, will the second owner continue to receive paper statements?
No. If you have an account that you own along with another person and you enroll in e-Statements, we will discontinue the distribution of paper statements altogether for that account. We will provide e-Statements within Online Banking to you. The other account holder also may enroll in e-Statements and view the same statement in Online Banking.

How will I know that my e-Statement is available?
We will send an e-mail message to the e-mail address you provided and as noted in "My Profile" in Online Banking. You also may set an alert within Online Banking that will provide a message to you when you log in to Online Banking that your e-Statement is available.

If my account is owned with another person, will both of us receive an e-mail notification when the e-Statement is available?
Each customer who enrolls in e-Statements will receive an e-mail notification to the e-mail address that we have on record. To verify your e-mail address, simply log in to Online Banking and click on "Preferences" - "My Profile."

Will I be able to save my account statements?
Yes. You can save your e-Statements to your hard drive or to disk or print them.

When I enroll in e-Statements, will I have access to my old statements online?
Yes, up to 16 months of statements will be available for viewing.

What if I need a statement that is more than 16 months old?
If you need a statement more than 16 months old, you always can request the additional statement by calling us, requesting the statement online under "Contact Us" or visiting a branch near you. Fees may apply. We maintain statements for seven years.

What if I decide I no longer want to receive e-Statements and want to go back to paper statements?
Should you decide that e-Statements no longer meet your statement delivery and storage needs, simply call us or visit a branch near you. Our bank representatives will change your statement delivery option to paper going forward. Once the delivery option is set back to paper, you will no longer have access to your historical statements online.

Will I still be able to view my e-Statements after I close my account?
No. Once an account is closed, it will no longer be viewable within Online Banking. Therefore, we suggest you either save your statements to your hard drive or to disk or print them prior to closing an account.